Question 1

How do I get a free trial?

Accepted Answer

To get a free trial, you must first apply for your firm and get approved. Here's the complete process: 1. Create your account by providing your email address and creating a password 2. Complete the email verification process by clicking the verification link sent to your email 3. Apply for your consulting firm (see "How do I apply for my firm?" section below) 4. Wait for your firm application to be reviewed and approved (2-3 business days) 5. Once approved, you'll automatically receive: - 14-day free trial period - 50 free credits to test our services - Full access to all platform features - No payment required during the trial The free trial starts automatically once your application is approved. Anyone who wants to reduce time on HR activities with high-quality output can apply.

Question 2

How do I apply for my firm?

Accepted Answer

To apply for your consulting firm, follow these steps: 1. Log into your verified account and navigate to the "Credits" page 2. Click on "Apply for Firm Access" or "Consulting Firm Application" 3. Fill out the application form with the following information: - Company name and business registration details - HR consulting licenses and certifications - Number of team members - Years of experience in HR consulting - Client portfolio and references 4. Upload required documents (business license, HR certifications, etc.) 5. Select your preferred subscription plan 6. Submit the application for review 7. Our team will review your application within 2-3 business days 8. Once approved, you'll automatically receive: - 14-day free trial with 50 credits (as explained in the free trial section above) - Full access to all platform features - Team management capabilities Note: Applications are reviewed for legitimacy and quality. The free trial starts automatically upon approval.

Question 3

How do I create a job description?

Accepted Answer

To create a job description, follow these steps: 1. Navigate to "Job Description Creator" from the main menu 2. Fill in the required information: - Organization name - Sector/Industry - Job name/title - Job summary/description - Language (English, French, Spanish, etc.) - Project (optional) 3. Choose your creation method: - AI-Powered Generation: Click "Generate Job Description" for AI-created content - Template-Based: Use pre-built templates for specific roles - Upload Template: Upload your own Word document template 4. Review the generated job description 5. Use the chat interface to request improvements or changes 6. Download the final job description as a Word document The system supports multiple languages and can work with uploaded templates for consistent formatting.

Question 4

What are the different methods for creating job descriptions?

Accepted Answer

We offer three methods for creating job descriptions: 1. AI-POWERED GENERATION: - Uses advanced AI to generate unique, tailored content - Analyzes your job summary and creates comprehensive descriptions - Best for: Complex roles, unique positions, detailed requirements - Consumes: 1 credit per generation 2. TEMPLATE-BASED CREATION: - Uses pre-built templates for common job roles - Faster creation with proven structures - Best for: Standard roles, consistent formatting - Consumes: 1 credit per generation 3. UPLOADED TEMPLATE: - Upload your own Word document template - Maintains your company's specific formatting - AI fills in the template with your job details - Best for: Company-specific formats, branded documents - Consumes: 1 credit per generation All methods include a chat interface for requesting improvements and changes to the generated content.

Question 5

How do I evaluate a job description?

Accepted Answer

To evaluate a job description, follow these steps: 1. Navigate to "Job Evaluation" from the main menu 2. Enter the job title (optional but recommended) 3. Provide the job description by either: - Pasting the text directly into the text area - Uploading a PDF or Word document (system will extract text automatically) 4. Click "Start Evaluation" 5. The system will analyze the job description using AI 6. Review the comprehensive BG evaluation report which includes: - Knowledge Mastery Index (KMI) score - Operational Autonomy Index (OAI) score - Impact Scope Index (ISI) score - Overall BG score - Detailed justifications for each score Each evaluation consumes 2 credits and provides detailed insights to improve your job descriptions. The evaluation uses a specialized scoring system designed for HR consulting.

Question 6

How do I use Batch Evaluation?

Accepted Answer

Batch Evaluation allows you to evaluate multiple job descriptions at once: 1. Navigate to "Batch Job Evaluation" from the main menu 2. Upload a ZIP file containing multiple job description documents: - ZIP file can contain PDF, Word, or text files - Maximum file size: 100MB - Each document in the ZIP will be evaluated separately 3. The system will analyze the ZIP file and show you: - Number of documents found - File types detected - Estimated processing time 4. Click "Start Batch Evaluation" to begin processing 5. Monitor the progress in real-time 6. Once complete, view the results page with: - Individual scores for each job description - Comparative analysis across all documents - Detailed evaluation reports for each document - Export options for the results BENEFITS OF BATCH EVALUATION: - Process multiple documents simultaneously - Get comparative analysis across your job descriptions - Identify patterns and common issues - Save time on individual evaluations - Cost-effective for large volumes Each job description in the batch consumes 2 credits (same as individual evaluation).

Question 7

What is the Assessment service?

Accepted Answer

Assessment is a candidate-facing questionnaire (20 questions) mapped to the BG method. It helps your firm: - Collect structured answers from candidates via unique invitation links - Review responses inside your firm project - Analyze responses with AI to generate BG scores (KMI, OAI, ISI), Emotional Intelligence index (EI), Leadership index (LI), and overall score - Compare candidates and support your decision-making process

Question 8

How do invitation links work?

Accepted Answer

When you create an Assessment project, you choose the number of participants. The platform generates one unique link per candidate. Each link: - Can be submitted only once - Saves the candidate's name + structured answers - Is visible to your firm team inside the Assessment project page

Question 9

How many credits does Assessment consume?

Accepted Answer

Assessment uses credits only when you decide to analyze candidate responses: - Saving candidate responses: 0 credits - Analyzing 1 candidate submission: 1 credit - Analyzing N candidate submissions: N credits Before analysis, the platform shows a credits estimate and asks you to confirm.

Question 10

How do Assessments relate to firm projects and role evaluations?

Accepted Answer

You should attach each Assessment to a firm project. This keeps the Assessment connected to your project's job descriptions and job evaluations. Optionally, you can link the Assessment to a role evaluation already created in the platform to help compare candidates against that role's BG profile.

Question 11

What is the Organigram service?

Accepted Answer

Organigram lets you generate and manage an organizational chart from job titles only. It helps your firm: - Turn a list/table of job titles into a clean hierarchy blueprint - Edit the org chart (rename roles, move roles, add/remove roles) while keeping stable role IDs - Save headcount per role (e.g., Accountants: 5) to support future workforce planning (GPEC) - Link roles to existing job descriptions and BG evaluations for strategic visibility (when available)

Question 12

How do I access Organigram?

Accepted Answer

Go to: Services → Organigram Then: 1. Paste job titles (free text or table) 2. Choose output language 3. Click Generate (one-time AI generation) 4. Edit and save your structure (edits are free)

Question 13

How many credits does Organigram consume?

Accepted Answer

Organigram consumes credits only when you generate the initial AI blueprint: - Generate organigram blueprint: 5 credits - Editing/saving/setting headcounts: 0 credits

Question 14

What is the SWP service?

Accepted Answer

Strategic Workforce Planning helps you forecast workforce needs and get AI recommendations. It helps your firm: - View current workforce: N (Needs) vs R (Resources) by role and by department/level; Gap = R − N (negative = need more) - Project headcount over time (T+1, T+6, T+12 months) with retirement and attrition - Get AI recommendations (promotions, recruitment, reconversion) aligned with BG and axes - Store scenario history and movements for audit and reporting

Question 15

How do I access SWP?

Accepted Answer

Go to: Services → SWP You need an organigram with roles (and optionally employees) first. Then you can recalculate N/R, adjust norms, and run "Get AI recommendations" (5 credits per run).

Question 16

How many credits does SWP consume?

Accepted Answer

SWP consumes 5 credits each time you run "Get AI recommendations". Recalculating N/R, saving norms, and viewing history do not consume credits.

Question 17

What is the Career Management service?

Accepted Answer

Career Management generates AI-powered career roadmaps for employees based on your organigram and BG data. It helps your firm: - Select an employee and target role (or sequence of roles) - Get a career summary and step-by-step roadmap with BG conditions - Export the roadmap and send the employee to Training Plan for a tailored training plan

Question 18

How do I access Career Management?

Accepted Answer

Go to: Services → Career Management (or Career Management in the main menu) Choose an organigram and an employee; optionally set target role and preferences. Click "Generate career roadmap" (2 credits per run).

Question 19

How many credits does Career Management consume?

Accepted Answer

Career Management consumes 2 credits each time you generate a career roadmap. Viewing existing roadmaps and history does not consume credits.

Question 20

What is the Training Plan service?

Accepted Answer

Training Plan generates a personalized training plan to close BG gaps and support an employee's progression to a target role. It helps your firm: - Select an employee and target role (e.g. from the career roadmap) - Get a structured plan: skills gap analysis, training objectives, concrete actions (internal, online, on-site), timeline and validation - Use region (e.g. Morocco, France) for local funding and providers when web search is enabled

Question 21

How do I access Training Plan?

Accepted Answer

Go to: Services → Training Plan (or Training in the main menu) Choose organigram, employee and target role; optionally set region. Click "Generate training plan" (3 credits per run). You can also open it from Career Management via "Send to Training Plan".

Question 22

How many credits does Training Plan consume?

Accepted Answer

Training Plan consumes 3 credits each time you generate a training plan. Viewing existing plans and history does not consume credits.

Question 23

What is the AI Interview service?

Accepted Answer

AI Interview helps you run structured candidate interviews linked to a role. It helps your firm: - Create interview sessions and share a secure candidate link (token) - Collect candidate answers (and optionally audio/video metadata depending on your setup) - Get AI analysis with BG scores (KMI, OAI, ISI), Emotional Intelligence index (EI), and Leadership index (LI) - Review and compare interview results inside your firm project

Question 24

How do I access AI Interview?

Accepted Answer

Go to: Services → Interview You can create a new interview session, share the candidate link, and review results from the Interview dashboard.

Question 25

How many credits does AI Interview consume?

Accepted Answer

AI Interview consumes 5 credits per interview session when you run the AI analysis (scores, flags, transcript, justification). Creating the session and sharing the link do not consume credits.

Question 26

What is Resume Screening?

Accepted Answer

Resume Screening analyzes resumes against a target job (job description or title). The AI produces BG scores (KMI, OAI, ISI), additional indexes, and a recommendation (strong match, weak match, review required). You can submit a single resume or a batch (ZIP); credits are deducted per resume analyzed (2 credits per resume).

Question 27

How many credits does Resume Screening consume?

Accepted Answer

Resume Screening consumes 2 credits per resume analyzed. A batch (ZIP file) is charged per resume: 10 resumes = 20 credits. Creating a session and viewing history do not consume credits.

Question 28

How do plans and pricing work?

Accepted Answer

BG HR AI is a B2B platform: we don't publish a public price list. Every organization contacts our sales team, who set up a custom plan (which services are enabled, usage limits, and price) tailored to your team's size and needs. Once your plan is set up, you'll receive a secure payment link.

Question 29

How do I get a quote?

Accepted Answer

Go to the "Contact Sales" page, sign in or create an account, and send us your organization's details. Our team will follow up to set up your plan.

Question 30

How do I get API access?

Accepted Answer

API access is available for approved digital clients. 1. Apply from the "Credits" page by selecting the API plan. 2. Once your application is approved, go to the "API Clients" page. 3. Purchase an API credit bundle to fund your credit balance. 4. Create an API key (public + secret) and store the secret securely. After that, your developers can start calling the external API endpoints.

Frequently Asked Questions

Getting Started

Job Description Creation

Job Description Evaluation

Candidate Assessment (BG)

Organigram Service

Strategic Workforce Planning

Career Management

Training Plan

AI Interview

Resume Screening

Plans and Billing

API Integration (Digital Clients)

Team Management

Technical Support

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